Last updated: January 9, 2026
This Refund Policy outlines the terms and conditions for cancellations and refunds on QuickSpot, operated by Green Acre Developer. By making a booking on our platform, you agree to this policy.
Players may cancel their bookings through the app. The refund amount depends on how early the cancellation is made before the scheduled slot time:
| Cancellation Time | Refund Amount |
|---|---|
| More than 6 hours before slot | 100% Refund (Full) |
| 2 to 6 hours before slot | 30% Refund |
| Less than 2 hours before slot | No Refund |
* The slot time refers to the start time of your booking.
If the turf owner cancels your booking for any reason (maintenance, emergency, etc.), you will receive a 100% full refund regardless of when the cancellation occurs. We will notify you immediately via push notification.
If you do not show up for your booking without prior cancellation, you will not be eligible for any refund. The full booking amount will be forfeited.
The refund will be processed automatically based on the cancellation time.
Once your cancellation is confirmed, the refund will be processed within 5-7 business days. The refund will be credited to the original payment method used during booking.
If you have booked multiple slots and wish to cancel only some of them, each slot will be treated independently according to this refund policy.
In case of unforeseen circumstances beyond our control (natural disasters, government restrictions, etc.), we will work with turf owners to provide appropriate refunds or rescheduling options.
If you believe a refund has been incorrectly processed or have any disputes regarding your cancellation, please contact our support team within 7 days of the booking date.
For any questions or concerns regarding refunds, please contact us:
Green Acre Developer
Email: [email protected]